Meals on Wheels Texas Newsletter 
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Save the Date: State Association Meeting at the Meals on Wheels America Conference

The 2018 Meals on Wheels Annual Conference is scheduled for Tuesday, August 28 – Thursday, August 30 in Charlotte, North Carolina. The pre-conference workshop and other activities are scheduled for Monday, August 27.

Our State Association meeting will be on Monday, August 27 from 5:45 – 6:45 p.m.  Please save the date! We will provide additional information as the date gets closer.

Member Benefits Advisory Committee

We are exploring additional benefits for our members, but we need your input! 

Would you like to be a part of the  Meals on Wheels Texas Advisory Committee that will explore these potential benefit opportunities such as discounted liability, property, and health insurance? If so, contact  

Join a Meals on Wheels Texas Committee

Are you looking for way to be more engaged in our organization? We have three standing committees and each offers a unique opportunity for you to contribute. All of the meetings are virtual and you are welcome to join from the comfort of your office (or home!).

If you'd like to know more about our committees, or if you'd like to join, please email and she'll be happy to help.
  • The Membership Committee meets the second Tuesday of each month from 2-3 p.m. and is chaired by Grace Jackson.
  • The Sustainability Committee meets the second Wednesday of each month from 2-3 p.m. and is chaired by Susie Akers.
  • The Education Committee meets the second Thursday of each month from 2-3 p.m. and is chaired by Jim Snyder.

Daily IMS Update and Troubleshooting Calls

Effective August 1, 2018, HHSC Access and Eligibility Services implemented the state’s newly mandated Information Management System (IMS), RTZ, replacing the previous state system Mediware “Harmony.” 

We encourage you to first check with your AAA to learn if this new system is applicable to you, and if so, we encourage you to sit in on the IMS Daily Status Update Calls that will continue through the end of this week (Friday, August 10). 

The daily IMS call is scheduled at 1:30pm CST from Wednesday (08/01/18) through Friday (08/10/18) - Monday through Friday only. The Daily Status Update Call is NOT scheduled on Saturday or Sunday.

Daily Call-in Overview:

The daily call provides an update on issues being reported. An issues log/report will be emailed daily prior to each call. 


Provide a daily update, overview of the issues, report any trends already identified over the course of the day, and share any major issues.

Additional Instructions (if applicable): If trends or widespread issues have been identified, the scan call representative may provide additional instruction for how to address the issue or a recommended work around.

Daily Status Call-in Information

Call-In Number: (877) 820-7831
Access Code: 702669
Dates: 08/01/18 thru 08/10/18 (Monday through Friday only)
Daily call-in is scheduled from 1:30 PM – 2:00 PM CST


Please submit all issues through Issues Manager located within the GetCare application.
RTZ will be hosting separate web-based Q&A sessions to answer general questions about the new GetCare Information Management System.
  • Week 1: Weds (8/1) @ 3pm | Thurs (8/2) @ 3pm | Fri (8/3) @ 3pm
  • Week 2: Mon (8/6) @ 3pm | Weds (8/8) @ 3pm | Fri (8/10) @ pm
  • Week 3: Tues (8/14) @ 3pm | Thurs (8/16) @ 3pm

Host a Texercise Fitness Program

Do you want to start a fitness program for older adults? Host a Texercise program!

Everything you need — program materials, incentives and recognition materials — is provided free of charge to you and your participants. Exercises include simple breathing and chair exercises as well as other that can be done in a congregate setting or in the home.  

For more information, call 1-800-889-8595 or email

FREE Two-Day Geriatric Symposium:
Texas Taking the Next Step

When: Aug. 13-14, 2018
Where: Sheraton Austin Georgetown Hotel and Conference Center in Georgetown, Texas

Texas Health and Human Services Commission, in collaboration with the University of Texas Austin School of Nursing, is hosting a two-day, free event for family members and professionals who work with older adults.  Learn important information about caring for older adults, including those with dementia. Featured speakers include Texas State Representative Donna Howard, Neurohumorist Karyn Buxman, Assistant Secretary for Aging Lance Robertson, and Scott Abel of Texas Health and Human Services. 
Learn More & Register
MOWAT Continues to Support SNAP Funding in the 2018 Farm Bill
The end game for the farm bill is approaching - both the House and Senate have passed bills and they will be going to a conference committee when the House returns from its August break.

Meals on Wheels Association of Texas has signed on to an open letter addressed to the Texas conferees urging them to oppose the House-proposed SNAP benefits cuts and onerous work requirements in favor of the more moderate, "status quo" Senate bill. 

Texans Feeding Texans Grant Applications 

Mark your calendars: TDA will start accepting applications on September 1, 2018 for the Texans Feeding Texans grant.  

The Texans Feeding Texans Home-Delivered Meal Grant Program was established to help supplement and extend current home-delivered meal programs for seniors and/or disabled Texans.  Governmental and non-profit agencies are eligible to apply for this grant program.
Click here for more information. 

HHSC Needs Input on Medical Transportation
                 for Medicaid Members


Did you know that Medicaid has a program that will give rides to and from medical appointments?

To better understand medical transportation needs, HHSC is asking Medicaid members to take a brief survey.  Access the survey by clicking here
Meals on Wheels America has officially kicked off the Summer Recess Rush – the MOW network's collective push to get Members of Congress out to local programs like yours to experience Meals on Wheels and to call for increased funding! The most powerful way for you to remind your Members of Congress of the critical services you provide is to invite them to witness the impact firsthand.
The time to act is now! Elected officials are on break this month presenting the perfect opportunity for you to organize visits and meal deliveries with them and/or their staff. MOWA created a variety of customizable resources to help you extend an invitation, conduct the visit and follow up with your Senators and Representatives to begin to build valuable and supportive relationships.
Check out the full Summer Recess Rush toolkit here, and explore several key tools and resources below:
Invite your Members of Congress to visit your program to connect with their older adult constituents. MOWA created a quick customizable email you can use to extend the invitation. You can also review this Visit Tips Guide to make sure your visit goes as smoothly as possible.
Educate your elected officials on key legislative priorities using MOWA's Here Is What You Can Do flyer and Appropriations Table. Use these resources to supplement the more personalized information that you share about your program and the seniors you serve!
Get to know the facts by reading our updated Key Messages & Quick Facts document, which includes information about senior hunger and isolation, Meals on Wheels and the Older Americans Act (OAA). Are you a privately funded program? Inadequate federal funding presents a serious threat to every Meals on Wheels program, not just to those who rely on federal funds, so we encourage you to use these talking points in urging Congress for increases.
Access the full Summer Recess Rush toolkit here, and read a legislative recap in MOWA's July edition of Wheels In Motion here.

Additional Resources

NFESH Report: The State of Senior Hunger in 2016

The National Foundation to End Senior Hunger (NFESH) and Feeding America recently released a report  entitled The State of Senior Hunger in 2016, focusing on national and state food insecurity rates in 2016, the most recent year for which data is available. “This 2016 report brings mixed news,” said Enid A. Borden, Founder and CEO of NFESH. “On the one hand, a smaller percentage of seniors experienced food insecurity than in the previous two years – which is a clear demonstration that our efforts to raise public awareness and to address this national tragedy through programs at the community level can make a difference. But the bottom line is that more than twice as many older citizens struggled with lack of adequate food to remain healthy in 2016 as did in 2001.” Click here for the full report, a summary, and quotes from NFESH and Feeding America leaders.

Reframing Aging with Frameworks Institute

The following comes directly from the FrameWorks Institute's newsletter.
Americans tend to think of aging as a process of deterioration, decline, and dependency--as something to "fight" rather than to "embrace." This negative way of thinking pervades American culture, popping up in everything from birthday cards that joke about being "over the hill" to "anti-aging" products that promise to stall, or reverse, the effects of aging.

As a result of our aversion to aging, we don't take full advantage of the insights and abilities we gain as we age, and we aren't capitalizing as a society on the full promise and potential of the "longevity boom." What's more, we allow ageism--discrimination based on age--to go unnoticed and unchallenged.

The good news is that if we tell a more positive--and more accurate--story about aging, we can, over time, change how we think about and act on it. This is the conclusion of a new article in the Stanford Social Innovation Review by Terry Fulmer, president of the John A. Hartford Foundation, and Drew Volmert, director of research at the FrameWorks Institute. Framing aging as a process of "building momentum" cultivates the understanding that older people can be active contributors to their communities and opens space for members of the public to recognize that discrimination against older people is grounded in unwarranted prejudice, the authors argue.

The article is the fifth in a series about framing for social change. The series, Picture This, explores what framing is, why it matters, and how it influences our understanding of social problems and our response to them.
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