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The Link | April 2019 | @WestHantsCCG |

News about the health and wellbeing services for you and your family, and the work of NHS West Hampshire Clinical Commissioning Group.

Welcome from Dr Sarah Schofield and Heather Hauschild

In April we welcome the warmer weather and the start of a new financial year.  This year we will see changes brought in as part of the NHS Long term Plan, including the formation of Primary Care Networks.

A Primary Care Network is a geographically based provider of care, based in a community that is led by general practice with the practices at the heart of it. They will normally cover a population of 30-50,000 but in exceptional circumstances could be smaller or larger.

In west Hampshire we will have 13 networks joining up all our GP practices into local groups.  These will be led by a Network Clinical Director supported by a Network Steering Group.

This exciting development will means we can tailor healthcare to the needs of the local population and joint working will make the most of resources and give better care to local people.

We will keep you updated as the networks continue to develop.
We are sure you will agree that the stories in this edition of The Link really highlight how by working together we really can achieve more.

Best Wishes 

Dr Sarah Schofield                    Heather Hauschild
Chairman                                  Chief Officer

Digital Mental Health - The Art of the Possible
On 14 March we co-hosted an event with Wessex AHSN to showcase how we can use technology to support the mental health of our population. It was great to see so many stakeholders taking time out of their busy schedules to think about how we could use technology to do things differently and support the ambitions we have locally, regionally and nationally to improve mental health services and technology within the NHS.

We saw some really thought provoking solutions and the discussions that followed are going to be instrumental in planning as we move forward with this agenda.

There was a commitment from key leaders to act on the feedback from the day and ensure digital mental health features in our plans going forward. Events are great but it’s so important to ensure there are tangible outcomes, so it’s great to hear action really is inevitable, there’s definitely a buzz among colleagues to really get on with the doing!

Thank you to all who took the time to attend the event, your contributions made it a real success.
Involvement Steering Group

West Hampshire CCG is committed to involving the people in our community in everything we do. It is important to us that people have the chance to hear about our work and to have their say in any services we are developing or redesigning. Only by doing this can we be sure that the services we provide really meet the needs of our population.

The Involvement Steering Group (ISG) is made up of representatives from Healthwatch Hampshire, the voluntary sector, Hampshire County Council and patients from each of our six localities and one community hospital rep.

The group meets every two months to have oversight of  our patient and public involvement activities and advise on how best to hear the views of our population.

A six monthly report on the work of the ISG goes to Board for information, you can read the latest report and more about the ISG here

The ISG is just one way in which we involve people living in our area in the work we do.  We have a range of focus groups, steering groups and networks who help us develop services that provide the best healthcare for local people.

Read more about how we are listening to our population on our website here.

The ICON programme supports parents to help them to cope with a crying baby, reducing the risk of Abusive Head Trauma. Research literature suggests an inability to cope with a crying baby as being one of the key reasons for caregivers losing control and shaking a baby.

The child safeguarding team has been nominated for an HSJ Value in Healthcare award for developing this programme.  You can read more about it on the website here.
 Innovative Ways of Working in the Healthy Ageing Arena
We are delighted to have been invited to showcase our Frailty Support Service at the upcoming Wessex AHSN (Academic Health Science Network) Community of Practice event next month.

“Innovative ways of working in the Healthy Ageing arena” is intended to support staff to share knowledge, experience and innovative ways of working at all levels of the healthcare system. It will increase their understanding of barriers that halt innovations and how we overcome them as individuals and as a collective. Staff will also have ample networking opportunity to discuss their ideas and to create opportunities for learning.

To find out more about the Frailty Support Service you can watch the video below.


Diabetes Prevention
During Diabetes Prevention Week (1-7 April) we were encouraging local people to join a national programme to help them reduce their risk of Type 2 diabetes. The programme has already achieved significant success rates, across the country with more than half of overweight patients who attend sessions achieving an average weight loss of 3.7kg (8.16lbs).

It is easy to find out your risk by simply taking the test at Diabetes UK and contacting your GP if your score puts you at higher risk.

Those in the ‘at risk’ group can take part in a flagship NHS diabetes prevention programme across Hampshire and the Isle of Wight. Evidence shows that risk increases with age, if you have a family history of diabetes, if you are overweight or have had high blood pressure, or if you are Chinese, South Asian, African-Caribbean or Black African.

You can read more about the Diabetes prevention Programme on our website here
Continuing Health Care Fast Track
The Hampshire NHS Continuing Healthcare (CHC) Team have initiated a transformation project to improve the experience for people who are referred to the NHS CHC fast-track pathway.  A fast-track assessment is an assessment which should be considered for individuals nearing the end of life, so that an appropriate care and support package can be put in place as soon as possible.
We are committed to ensuring the patient's needs are put first throughout the fast-track process. This means families and patients will have clear and consistent information on what to expect from the pathway and that we meet these expectations consistently.
The redesign work is taking place between now and June 2019, with any agreed changes taking place later this year.
In order to ensure we completely transform the experience of our clients and their families, we need to hear from you if you have recently been through the Fast Track process.  Your feedback is vital and we would welcome your involvement in shaping our new pathway.
If you would like to get involved then please contact

NHS England 360 survey 2018: Results are in!

NHS England has commissioned the CCG 360° Stakeholder Survey annually since 2014 to inform both local and national assurance systems.  It measures key stakeholders’ opinions of the CCG’s management, clinical leadership engagement and performance.

The survey is conducted by Ipsos Mori within a set timeframe across the country.  This year fieldwork – both online and by telephone – was carried out between Monday 14 January and Friday 28 February. The results were made available on Monday 1 April 2019.

In 2018/19 our response rate was 64%, higher than the national average of 60%.

Some results were really positive, in particular the effectiveness of our working relationships, and whether the CCG considers the benefits to the whole local healthcare system.  Where there is room for improvement is in engaging with people with poorer health outcomes and considering the views of those with poorer outcomes when commissioning services. 

A report will be published when we have fully analysed the responses.

Board meeting in public

Our next Board meeting will be held in public on:
Thursday 23 May at a time and venue to be confirmed

 All are welcome papers will be available on our website here from Friday 17 May
Contact us!

Your feedback is important and we would love to hear from you!  If you would like to share a patient story or give us feedback on services, either positive or negative, then please get in touch:

Call us on: 023 8062 7638

Write to us at: NHS West Hampshire CCG, Omega House, 112 Southampton Road, Eastleigh, SO50 5PB

Message us on: social media (use the icons below).

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NHS West Hampshire CCG · Omega House · Eastleigh, Ham SO50 5PB · United Kingdom

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