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Hello and welcome to the Olivia’s Trains Black Friday Sale!
We are running a Sale this Black Friday from 5.00pm Thursday 24th November until 9.00am Saturday 26th November. During this time you will be able to take advantage of the amazing sale prices we are offering you, our loyal customers.
Please note as of Nov 1st 2016 the price of our sound decoders have increased to £115 and our stay alives have increased to £45. This is due to changes in the economy with the pound to euro rate. Standard Diesel sound fitting is now £136 and standard Steam sound fitting is £141 as a result of this £15 decoder price rise. We are in the slow process of updating our website so please bare with us as we update our vast amount of web pages to reflect this price and take into consideration the increase in price may not be visible on the model you are viewing but will apply at time of payment. Thank you for your understanding.
On offer on our Black Friday Sale is:
1. WE PAY YOUR VAT*!
This means we will pay the VAT on any order you place during our sale period regardless of what you purchase!
(Please note VAT is not 20% off the total it is worked out from the original item prices, see examples below for clarification. Non EU Customers already have the VAT reduction offered in this sale applied to orders so as a gesture as good will we will discount non EU countries 5% off the total)
2. SEUTH SMOKE UNITS £13 EACH!**
** If purchasing a smoke unit for £13 VAT will NOT be taken off as well. We will deduct VAT off the rest of the order and add the £13 for the smoke unit on top. £13 price does not include any smoke oil.
Please note only orders placed during this offer period VIA OUR WEBSITE using our online ordering system between the times on our sale dates will be able to have these offers. You cannot place any orders by phone for this offer. We will extend the offer to any walk in customers on Friday 25th November ONLY.
If you are unsure, have questions or wish to speak with us regarding an order please still place the order online within the sale period so that you qualify for the sale discount. Before submitting the order write in the additional comments box any questions/queries you have or ask us to contact you prior to taking payment and then we will discuss this as and when we reach your order. If you do not place an official order via our website you will not be legible for the sale discount.
Offer applies to new & existing customers when placing orders using our online order forms (Orders MUST be submitted online ONLY or walk in customers on Friday 25th) any orders placed before or after the times given will NOT be discounted.
Please see below for examples of the fantastic savings could have!
We Pay your VAT:
Buy From Us Example:
In Black Friday Sale Pay Just £96!
We Pay your VAT/Smoke Unit £13:
Send Us Your Loco Example:
Steam for sound fitting usually £141 NOW £117.50!
Diesel for sound fitting usually £136 NOW £113!
Steam Loco for full works (Sound, Express Oil lamps, Firebox Flicker, Smoke, Crew, Cab Light) usually £244 NOW £191!
We Pay your VAT:
Buy Hornby R3479 Class 60 Drax Powering
Normal Price £176
SALE PRICE NOW £147!
Smoke Unit £13:
Normal Smoke Fitting to Steam: £36 Fitting charge + £30 for smoke unit.
SALE PRICE: £30 Fitting Charge (with the VAT Reduction) + £13!
Place your order ONLINE now to save!
If you are an existing Customer then you will be aware of the easy ordering system we operate and can follow the Existing Customer Link on our online order form. We will take payment in the usual method and contact you to confirm that the order has been successful once it has been processed and payment successful. If we encounter any problems we will contact you to discuss them.
If you are a new customer to Olivia's Trains please follow the New Customer Link on our online order form. Once you have filled out the form and submitted it please then wait for us to contact you for your 16 digit Credit/ Debit card number. We will contact you by phone and if you are unavailable we will leave a voicemail (if possible) and we will then send an email to you.
this could take up to 2 weeks before we can contact you due to the HIGH
demand these offers normally attract, so please be patient for the call or email, the offer will still stand as long as the order is placed and received online in this period. If the order is required quickly, place the online order & then email us separately with your Card details to email@example.com
For both new and existing customers as previously explained please bear with us as it might take a while for us to contact you due to the amount of orders we may receive (please give us up to two weeks before contacting us and we will endeavor to reply ASAP once your order has been processed) but rest assured your discount will be honoured as long as you submit the order in our time frame and get the confirmation reply message immediately after placing your order. This ensures your order will be valid. This will be requested as proof of you order for any reason/dispute regarding any order placed between the sale period. If for any reason the item you order is no longer in stock we will contact you and offer an alternative and will not take payment until it is resolved. If you have not heard from us after 2 weeks then please contact us to check on your order status.
Payment will be required in full for both new and existing customer's orders and this will be taken when we reach your order to process it.
The offer extends to you sending us your items even if it's in 6 months time, you will be charged in full on the date of us processing your order. Then just send us the items at your Leisure.
We hope you enjoy taking advantage of this offer,