Important announcement for department managers and administrators.

By Appointment Only - Applying for the Social Security Number and Card
COVID-19 Pandemic Protocol

Retrieved and adapted from

Who is eligible for an in-person appointment during the COVID-19 pandemic?
Date: October 22, 2020

Due to the COVID-19 pandemic, individuals can only enter Social Security Administration (SSA) offices if they have an appointment.

If the J Exchange Visitor needs help with the Social Security Number (SSN), he/she may qualify for an in-person appointment.

SSA is prioritizing requests for in-person SSN services for:
  • Individuals age 12 or older applying for their first SSN card.
  • Individuals who need to update or correct their SSN information (such as your name, date of birth, or citizenship) to obtain income, resources, or medical care or coverage, or other services or benefits (for example filing a tax return, applying for housing, or seeking an Economic Impact Payment).
If you believe your J Exchange Visitor qualifies for an in-person appointment, they may call the local Augusta area office.

Address:          115 Robert C Daniel JR PKWY
Office:             1-877-616-2523
TTY:                1-706-731-0292
Fax:                 1-833-950-2570

For information on other SSA offices, you can look up by accessing the SSA office locator. Please note that appointments may not be immediately available, depending on local health and safety conditions and staffing.
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