CHANGE MANAGEMENT: WE’RE DOING WHAT?!?
“We need to keep these upcoming changes to the structure under wraps for now. We don’t want to scare or alarm anyone. Once we’ve got the new plans all figured out, we will share it with the whole company all at once. That way, no one will panic.” –CEO of a small company to his management team
“What’s happening? Do you think they are going to keep everyone or will some of us lose our jobs? I just bought a house…will I be able to pay my mortgage? I don’t understand what direction we are going in. Why haven’t they asked us for input?” –Employees of said company, around the water cooler, in the hallways, and behind closed doors