HOW DO YOU CATCH PEOPLE?
We do it to our children. We do it to our spouses or partners. We do it to our co-workers, our team members, and the guy in the office who we can’t wait to take down a notch. Usually, there’s not malice behind it; it’s an honest attempt to correct a mistake to avoid bigger consequences. Sometimes, there’s a little bit of glee behind it, hopefully reserved for that guy in the office we want to see eat some humble pie. Regardless of the intentions behind it, we are experts at catching people doing things wrong.
Like everything else, it’s about perspective and intention. Stop and think about it. When you see someone doing something wrong, your instinct is likely to stop them. This is especially true if that “something” is dangerous or harmful. But often in an organization, it’s not dangerous or harmful to someone’s safety; but maybe to their job, advancement, or being able to get a job done in a timely fashion. The instinct to reach out to another human being to help them see something they can not is not what we’re talking about. That instinct is important and good.
It’s all in the how. How do we reach out and stop them?