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Be kinder to yourself. Then let your kindness flood the world.
- Pema Chodron
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FEBRUARY 2022

From the Leadership Team

Roses are red.
Candy is sweet.
When it comes to palliative care, primary care, health services research, medical student education, APP education, psychology training, resident training, palliative care research, dissemination and implementation research, data science, women's heath, health equity, bioethics, transgender and gender non-binary health, palliative care education and training, integrated mental health, industry leadership, and substance use disorder research...
GIM can't be beat.
GIM Proud
Congratulations to three GIM faculty who were recognized at this year's American College of Physicians Colorado Chapter Scientific Meeting:
Heather Cassidy, MD, FACP, Assistant Dean for the Office of Community Based Medical Education and Colorado Springs LIC Director, received the Early Career Physician Award.
Karen Chacko, MD, FACP, Associate Dean for Clinical Outreach and Director of Admissions for the CUSOM at CSU Medical Branch Campus, received the Robert Gibbons, MD, MACP Distinguished Medical Educator Award.
Rita Lee, MD, FACP, Director of Health Equity Education and Training for the Anschutz Medical Campus, received the Joel Levine, MD, MACP Distinguished Healthcare Advocate Award.

Congratulations to Dr. Erik Wallace for his recent appointment to the American College of Physicians Ethics, Professionalism, and Human Rights Committee.

GIM Team

Please welcome Eleanor Floyd, MD to the Anschutz IM clinic. Dr. Floyd has been a member of the Division for a few years and has been splitting her time between Children's Hospital and Salud Family Health Centers. This month, she moved her adult primary care clinic to Anschutz IM and we are so glad to have her. Dr. Floyd completed medical school at Rush Medical College of Rush University Medical Center and residency here at the University of Colorado. She has a special interest in caring for adults with disabilities.

We are pleased to announce that Charlie Busch recently joined the team as the new Practice Administrator for Lowry IM. Charlie joins us most recently from the Lone Tree Medical Center.

Things You Need to Know

There is still time to register for the upcoming ECHO series Transgender Health: Core Concepts for Primary Care. This 4-week case-based series is designed for prescribing primary care providers (MD, MB, DO, NP, PA, etc.) interested in improving care for transgender and gender non-binary patients. This course is open to those new to the topic or those who would like to refresh their training. For more details and to register click here. The program kicks-off on March 3, 2022.

The next CU Medicine provider photo session is Wednesday, March 16th and Thursday, March 17th from 11:00 am - 1:00 pm in AO1 on the 3rd floor. There is no need to sign-up in advance.

The Academy of Medical Educators Teaching Scholars Program is accepting applications. Applications are due by Friday, March 11. For more information and application instructions click here.

On Tuesday, March 1, the Agency for Healthcare Research and Quality will release the Survey on Patient Safety Culture. This year, the University of Colorado Hospital has set a goal for 60% of clinical faculty and staff to participate in the survey. The survey is anonymous and helps the hospital evaluate the patient safety work in progress and areas for future improvement.

WellDOM Reminders:
CU Anschutz FIRST CALL: 1-833-701-0448, free, confidential health for emotional wellness and work/life assistance for all DOM faculty and staff
FindHelpNow: online CU Anschutz tool that connects students, faculty, and staff with assistance for handling stresses ranging from health, finances, relationships, or academics. The service is anonymous and does not collect or store personal information. You can find the website here.
Clinical Operations Corner
Monthly updates on Primary Care Clinical Activities
by Rob Doolan

This is the second installment of sharing some of my primary roles and responsibilities in the Division. Last month I highlighted my responsibilities related to clinical operations. This month I will focus on my role related to leadership and advocacy.

I meet regularly with the other Clinical Directors in the Department of Medicine. I work closely with Primary Care leadership from the Department of Family Medicine and the UCHealth Medical Group to promote the needs of Primary Care. I represent the Division on clinical issues with CU Medicine and UCHealth leadership. Issues currently being addressed include advocating for a better access measure than 14 day new patient access, promoting new quality measures that better reflect the role of primary care, developing a clear patient interface and new options for providing virtual care, improving the referral process to primary care, addressing growth of the Division, and advocating for payment reform. I am part of the Quality Improvement Leadership Team (QuILT) who had led and supported Primary Care wide QI projects, most recently working on MDPOA work flows and controlled substance best practices. We routinely solicit ideas for new projects and I am happy to forward any ideas clinicians in the Division feel we should be working on. The QuILT is accepting proposals now, so if you have an idea please let me know within the next week.
Andrew Mariotti, one of the new LIC students at the Anschutz clinic, hit the ground running last month. He is splitting his precepting time between Ingrid Lobo and Mark Earnest. Six weeks in, Mark was quick to note all the benefits of this new model. "From the start, Andrew viewed these patients as belonging to him rather than just the single episode, single learning event from the old model. He reviews their charts ahead of time and follows up on their labs and studies after the visits. He has already established relationships with several of my patients that will last into next winter, and they clearly love it. I am so glad we can use the student's notes now as well. That not only improves my ability to provide him guidance and coaching, but also saves me time. I am definitely an LIC fan."
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The team has been hard at work understanding the challenges around asynchronous work and the impact of potential solutions. The team has conducted a the current state assessment, defined the problem and the scope of the group, completed a cause and effect exercise, reviewed several data, and conducted two brainstorming sessions. Have an idea about asynchronous work? Send it to us!
We received wonderful feedback for our CU IM Cherry Creek practice this month!

"Dr. Francu is awesome. So happy she takes care of me."

"I always enjoy meeting with Dr. Hitchcock. He is very thorough, explains everything, and answers any questions."

"Dr. English is an excellent physician in my opinion. She listens to my concerns, makes suggestions based on fact, and is a warm, caring person. I am so fortunate to be her patient."

"She was genuinely concerned, she listened and actually heard, and was professional and yet very kind and pleasant. I have been very happy with Christine, and the office staff, and the way they are running the clinic."

"Awesome first time experience. Will want to establish primary with Catherine."

"You know Dr. Decamp is the first doctor that I've had that seems to take an interest and seems to make sure that things are done and the communication is incredible between him and lab tests or imaging results. I appreciate him and I think he's a gem."

"Dr. Schultz has been my primary care doctor for a couple of years now. I appreciate how thorough he is. How kind he is."
Email hillary.chrastil@cuanschutz.edu for more information and/or questions.






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