Volume 2 – Number 12 – December 1, 2020

It’s been quite the year, hasn’t it? We’re here to help you finish it strong and do whatever we can – and whatever you need – to see your business get off to a great start in the New Year. We’re with you every step of the way. Happy Holidays on behalf of the entire team here at PFA Transportation Insurance & Surety Services. We look forward to working with you in the better days ahead in 2021.


Being client-centered is always a good plan in any line of business, including Freight Brokerage. It’s a best practice for Freight Brokers to anticipate what Shippers need, in whatever circumstances we find ourselves in. The question at this time of year is: Are you prepared for cargo and holiday opportunities as well as dealing with any seasonal concerns? We certainly don’t want you to be left out in the cold because you didn’t have the insurance coverage in place that your customer required or desired.


Vetting your Motor Carriers is important year-round, but it takes on added significance at this time of year, what with the holidays and the aforementioned weather concerns. We outline the basics here.

When you become a PFA customer, we of course bring you unmatched experience and expertise and unparalleled customer service. Yet, it doesn’t end there. We strive to be your resource in whatever way we can. Not only can we help you with your BMC-84/BMC-85, any kind of surety bond and all of your transportation insurance needs, but we can connect you with whatever else you need to be successful. Building on the strength of 22+ years in the industry, we have many qualified referral partners that can also assist you. Give us a call at 1-800-595-2615, let us know what you’re looking for and we’ll find you the right fit on any transportation industry service need.  

Staying ahead of the curve when it comes to technology and innovation is quickly becoming a must do; not just a nice to do. Part of the issue is that technology options are constantly evolving. It’s the perfect time of year to assess where you’re at and where you’re going on this front. By tapping into the latest apps, tools and digital or virtual platforms, you can make your business run more efficiently and mitigate your risk.  We see it as simply investing in your future. It might be your tangible competitive differentiator! When it comes to some of the recent perspectives on technology, check out this roundtable of the TIA, Transflo, Freightwaves and Armstrong Transportation Group.

Buoyed by digital and virtual technology, load boards have come a long way in recent years. The comprehensive services provided these days by freight marketplaces are significant. Want a referral? Give us a call today!
A thorough assessment of the business needs of a Freight Broker – or a Motor Carrier – is essential to providing the right insurance solutions. Richard Bren of PFA points to why risk management is a key to building a business in the transportation industry. It’s a good reminder when you make some new resolutions for 2021 and beyond! Check out Episode 8 on PFA TV: Risk Management in Transportation Insurance. Also, here is a quick read on protecting yourself and your loads from holiday theft.
However you are planning to spend the holidays, be safe, be strong and most of all, be healthy. If you can’t see your family and loved ones in person, make sure to reach out and connect and let them know you’re with them at this time and at any time. Our thoughts go out to all of the drivers and transportation professionals in the business who will be on the road throughout the month. It’s obvious that we rely on you for so many things. A big thank you on behalf of all of us!
ATA Security and Human Resources National Conference & Exhibition (Virtual) – December 1-4 (
Any questions as to how we can help you get What You Need. When You Need It? Email us at  or call us today at 800-595-2615.
Copyright © 2020 PFA Transportation Insurance & Surety Services, All rights reserved.

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.