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DocuTrack Version 6.6 Released

DocuTrack 6.6 offers new features and enhancements for the full Integra customer base, along with additional PrimeCare® integration through cooperative efforts with QS/1®.

"We have completely rewritten our viewer to provide performance, stability, and usability enhancements," said Louie Foster, DocuTrack Product Director. "Users will be especially pleased with the simplicity of custom stamp setup and use.

"We were also able to work closely with QS/1 on Service Pack 20, adding integration to eliminate keystrokes, speed load times, and further automate manual processes."

Key features include:
  • Individual custom stamp menus for quick access to frequently used stamps
  • Audit Assist now better supports new Colorado requirements
  • Enhanced integration with QS/1 enables direct load of NCPDP eRx messages and Rx's
  • Over 180 additional fill-in forms fields
  • Updated admin functions improve document import rule creation
  • Address book contacts in distribution lists now support up to 85 phone numbers
  • Forms now support multiple associations of the same type, e.g. multiple prescriptions
For the full press release, click here.

Asembia Specialty Summit
April 30 - May 3, 2017
Las Vegas, NV

QS/1 Conference
May 17-19, 2017
Atlanta, GA



Impact of Direct Exchange
March 23 - 10:00 a.m. PST

Register here.

QS/1 Service Pack 19.1.20
April 20 - 10:00 a.m. PST

Register here.


The Impact of Direct Exchange on LTC Pharmacy 
Date and registration to come.




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Conference Update

By general consensus, this year's Integra Conference delivered the most value to attendees since its inception. Attendees explored innovative ways peer pharmacies are using Integra products, gained knowledge about industry trends, learned about upcoming features, earned C.E. credits, and had a little fun in the process.

“The Integra Conference is a must attend event for us as product users.This year, we decided to send some key players from all areas of our operation, from IT to Project Management. Each attendee was able to identify key take-aways that save us valuable time so we are better able to care for our patients," said Angela Lindberg, Business Psychology Professional at Midwest Medical.


Teams broke out their creativity with float painting at Mardi Gras World. Click on the image to view the 2017 Image Gallery.  

Thank you to all customers and exhibitors for making 2017 so successful. Mark your calendars for next year's event: June 12-14, 2018 in Denver, CO.

We can't all be experts in everything, but together we can be experts in one thing - the long-term care pharmacy market. So we've created a new online and email-based community to enhance communication with the most important part of our business - you. 
 
In the initial stage, the Society will be a portal for our newsletters, blogs, product updates, and support notices. In the coming months, it will offer:
  • forums for discussion between customers
  • a method for you to submit your product ideas and requests
  • sign up for focus groups
  • participation in "Ask Me Anything" sessions with product managers and support staff
  • a single hub for all things long-term care
Sign up now to join the movement and we'll send you a SWAG kit which includes a t-shirt, lapel pin, and the chance to win a pizza party for your pharmacy. 
 

The Integra Society is for everyone: pharmacists, owners, data entry techs, IT professionals, delivery drivers, billing staff, etc. Let's work together to make the pharmacy market better!

It may only happen once or twice a year, but fax failures can derail a pharmacy. No matter what causes the failure, interruptions in a pharmacy's fax service are bad for business and bad for customers. In their search for a better fax solution, Senior Care Pharmacy turned to Integra.

"The first time we heard Integra had a cloud fax solution we jumped at it," said Cliff Hunt, Chief Information Officer at Senior Care. "We have had zero downtime...There were four times in the past three years when we had connection issues, but customers noticed no issues because ICF (Integra Cloud Fax) failed over...everything operated as normal."

"From a customer standpoint, they've not seen any interruptions," said Matt Hayden, Executive Director at Senior Care. "I honestly don't know when the last downtime or faxing complaint we had was."  
Read more here

Call (866) 257-4279 today to learn how ICF can help your pharmacy.
Support Notice: Window's XP End of Life
Integra recommends any clients with Window’s XP or Window’s Server 2003 clients to migrate to a newer operating system Windows 7+ or Microsoft Server 2008 R2+. Microsoft no longer provides security updates for Window’s XP or Window’s Server 2003 operating systems and considers these operating systems unsecure and at high risk for infection.

Integra has supported DocuTrack on Window’s XP for three years after Microsoft ended support for the operating system to help our clients in their migration path. DocuTrack version 6.6 will be the last release that supports Window’s XP and Window’s Server 2003.

For help or more information, contact support at (866) 720-0649.
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