DFID-Supported Technologies for Tracking and Improving Government Accountability in Nigeria
In a bid to demonstrate how technology advances citizens' efforts at influencing government service delivery, Department for International Development (DFID) programmes held a one-day roundtable. The programmes included Facility for Oil Sector Transformation (FOSTER) and Partnership to Engage, Reform and Learn (PERL).
The event, which took place at the NAF Conference Centre, Abuja on 6 June 2018 provided a platform for citizens’ constituencies to share lessons and best practices on the use of technology to fight corruption.
The event brought together participants from civil society organizations; Ministries, Departments and Agencies (MDAs); the private sector; development agencies and other relevant stakeholders to discuss the roles of civil society in keeping government accountable using technology.
This edition of Development Watch provides highlights of the event, as well as resources and interviews of presenters, and categorisation of the tools.
The aim of this tool is to institutionalize the mechanism for citizens’ feedback on ongoing projects via the i-monitor functionality. It was developed to provide simplified budget information to citizens using pictures, infographics and simple summaries to improve peoples' understanding of the budget process. It is imperative that comprehensive budget information is widely available to the general public for the sake of fiscal transparency. Download Presentation | Link to Citizens Budget Portal
The Tracker provides information and data about gas flaring. Gas flaring is still a major cause of human and environmental health issues in the Niger Delta and releases vast amounts of CO2 and pollutant gases into the atmosphere. The Tracker provides information and data about estimated quantities. The data on the tracker is open access and is used by both government and other accountability actors for advocacy purposes. The Gas Flare Tracker was developed for the Federal Ministry of Environment, with support from FOSTER. Download Presentation | Link to Gas Flare Tracker
The Grievance Redress Mechanism is a tool developed to make handling and managing of grievances under the National Cash Transfer Programme (NCTP) easier and more efficient. A grievance under the NCTP is a formal complaint made by beneficiaries and non-beneficiaries on their dissatisfaction with the delivery of services, lack of or inadequate information on programme activities, staff conduct or overall implementation. DFID-PERL developed the NCTP Grievance Redress Mechanism Manual and organized capacity building sessions on handling and managing grievances under the NCTP. The process is automated an Offline Desktop Application, Web Solution and Mobile App. The tool helps to pass grievances or dissatisfaction of beneficiaries at the local level to the state and subsequently to the Federal level. Download Presentation
The essence of this tool is to track support of recovery and humanitarian activities especially in the North East (Yobe and Borno State). The tool was developed with the support of PERL and is deployed in Yobe and Borno for tracking donor funds and budgets. The purpose of the intervention tracking tool includes regulation of duplication of effort and resources, tracking of support, ensuring effective coordination and responsive utilization of resources, and provision of disaggregated data for planning. Download Presentation | Download Tracker
Content Aggregation System for Election (CASE) Tool
The Content Aggregation System for Election (CASE) is a tool used in observing elections in real time. It enables collaboration between civil society groups, security agencies, government, technology providers and the international community for improved observation and conduct during elections. Beyond the mere adoption of technology for reporting, the collaborative use of CASE by a community of election observation stakeholders to aggregate and analyse reports holds great promise to improve the scope and quality of elections. The benefits of CASE include a quick response time (agencies and offices were able to respond in 5 to 10 minutes and this helped in enhancing security). CASE Aggregation Platforms include Social Media, Structured Observer Reports, and Visualization. CASE is available on mobile platforms (Android and Java). Download Presentation
iFollowTheMoney is a network of grassroots citizens who are dedicated to tracking government spending and international aid and providing information to the public on their effectiveness in rural communities. iFollowTheMoney is an online community for passionate young people who are holding their government accountable in order to increase service delivery in Africa. iFollowTheMoney adopts other platforms such as radio, mobile technologies and social media. Download Presentation | Link to iFollowTheMoney
My Voice is a platform for improving public service through citizens feedback. It helps government reformers and development partners to improve the quality of service by engaging government officials across the delivery chain, strengthening monitoring and evaluation, and by collecting feedback directly from beneficiaries. It was developed to improve a World Bank assisted program to enable better primary health care in Nigeria. Download Presentation
The Partnership to Engage, Reform and Learn (PERL) is a five-year governance programme, funded by the UK’s Department for International Development (DFID). The programme focuses support on governments, citizens, and evidence-based advocacy. PERL provides assistance to governments in the core areas of policy development and implementation. Visit: www.perlnigeria.net
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The opinions expressed in this report are those of the authors and do not necessarily represent the views of the Department for International Development.