January 2017
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What Do You Want?

MAC 2017 is now in the planning stages and that means it is time for you to speak up.  What kind of training would you like?  What type of seminars would be useful for your business?  Do you need any prep classes or certification testing?  Who would you like to see at the Trade Show?  Do you have any specific needs or requests?  Do you have any suggestions?
This convention is for you!
Please take this opportunity to help design the MAC 2017.  Let us know what you need and/or want to see at this convention.  Email your suggestions to June Lindberg or call 757-305-8715.

Whirlpool Wins Key Vote

BENTON HARBOR, Mich., Jan. 10, 2017 /PRNewswire/ -- Today the U.S. International Trade Commission unanimously ruled that Samsung and LG caused injury to the U.S. appliance industry by selling their China-produced washing machines in the U.S. for less than they cost to make. Whirlpool Corporation reports that this vote is the final step in the government's investigation it initiated in December 2015. Whirlpool filed the case to help ensure free trade so U.S. manufacturers can continue to create jobs, invest in new facilities and undertake research to drive innovation.
Today's vote follows a U.S. Department of Commerce ruling last month that Samsung and LG violated U.S. and international trade laws by dumping clothes washers from China into the United States. Samsung and LG now must pay antidumping duties at the substantial rates set by the DOC margins of 52.51 percent for Samsung and 32.12 percent for LG.
"This is a gratifying win for American manufacturing, particularly our more than 3,000 employees at our factory in Clyde, Ohio, who make clothes washers for American consumers," said Jeff Fettig, chairman and chief executive officer of Whirlpool Corp. "The government made the right decision today, affirming that Samsung and LG's long-term pattern of serial dumping injures American appliance manufacturers and threatens U.S. jobs. By enforcing and applying trade remedies that help ensure fair competition, the government supports a solid U.S. manufacturing base and continued investments in innovation that improve the lives of consumers."
This ruling comes just four years after the government found Samsung and LG guilty of dumping washers from factories in Korea and Mexico. Following that 2013 ruling, the companies moved their washer production to China in an effort to circumvent the orders.
To learn more about Whirlpool Corp.'s U.S. investments and prior trade case, visit its website:

Warrantech Partners with Encompass

Lawrenceville, Ga., January 4, 2017 – Encompass Supply Chain Solutions, Inc. a leading provider of 3PL and 4PL solutions for a diverse range of replacement parts and finished goods, announced it has been selected by Warrantech, an AmTrust Financial Services Company and one of the country’s largest extended warranty administrators, to help provide parts and product procurement in support of Warrantech’s extended warranty service objectives.
Encompass will provide repair parts to the Warrantech service network, or replacement products in the event parts are not readily available or repairs are not economically feasible. The Company’s highly-seasoned Purchasing team will leverage its global network of vendors to support multiple product categories, including Consumer Electronics, Home Appliance, Heating and Cooling, Computer, Imaging, Mobile Devices and others.
Encompass Purchasing will be focused on creating a world-class service experience for Warrantech’s customers and the brands it supports, while helping to manage costs, decrease turn time and positively impact severity.
Encompass expects to reduce expensive buyouts to consumers. As Encompass President and CEO Robert Coolidge noted in a recent blog post, the use of gift cards or other means for warranty reimbursement to consumers versus repair or replacement is costly to warranty companies and raises the risk of brand displacement for manufacturers.
“In our ongoing mission to help our clients be more successful, we aim to curtail the industry practice of compensating consumers with gift cards to replace a defective product,” said Coolidge. “This can lead to brand displacement and decreased customer satisfaction as end users are now being tasked to find another product. Manufacturers should want to do whatever it takes to keep their brand in the customer’s home and maintain low repair costs.”
To provide hands-on service to Warrantech, Encompass will embed a dedicated team of Encompass employees within the Warrantech infrastructure, as well as inside key partner facilities – a practice that Encompass has deployed with other strategic partners with great success.
“Working side-by-side with Warrantech on site will enable Encompass to more efficiently resolve issues and eliminate communication gaps to help expedite customer claims resolution,” said Ariel Gorelik, Chief Operating Officer, Warrantech. 


Haier to Close Appliance Unit

Haier America's white-goods unit at their Wayne, NJ headquarters will close in January 2017 as the planned integration with GE Appliances continues. This is expected to be the first of several waves of layoffs. Around eighty employees are expected to be affected by this shutdown. There will also be layoffs, although smaller in number, at Haier's Evansville, Ind. and Camden S.C. plants. The Haier brand will be joining the GE Appliance group of brands.
Haier's television business is expected to remain at the New Jersey office and will be reformed into a separate company.

4K Is Being Adopted Quicker Than HD

While content providers are not making the switch from High Definition to 4K as quickly as many consumers would like, United States consumers are purchasing the newer 4K televisions at a faster pace than then did when High Definition was introduced. As prices of new sets continue to erode, 4K adoption is moving at a quicker pace than HD, and that trend is expected to continue.
In 2016, Q4 shipments of the new format hit 4.5 million units, which is expected to be nearly 56% of all television sales.
Copyright © 2017 Eastern Professional Electronics Association, All rights reserved.

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