JUNE 2020
 Welcome to Outrigger Sails, a monthly round-up of resources and inspiration for our North America travel industry partners from Outrigger Hotels and Resorts, 
The Premier Beach Resort Brand in the World
Hawaii  |   Fiji   |  Koh Samui  |  Phuket  |  Mauritius  |  Maldives
Message from Outrigger’s CEO
While the impact of COVID-19 on the hospitality industry has been devastating,
Outrigger Hospitality Group is well-positioned to emerge from this global pandemic stronger than we have ever been.
In the absence of any playbook, our dedicated team is using this time of pause as an opportunity to reassess every inch of our business strategy – from operations and revenue management to conservation and sustainable tourism – then pivot appropriately to meet and exceed the needs of a post-pandemic world.

In Hawaii, the trans-Pacific quarantine has been extended through July 31 – but it appears there may be discussions underway to allow travelers who test negative for COVID-19 to possibly avoid quarantining. The 14-Day Quarantine for inter-island travel was lifted on June 16 and some key restaurants, including Duke’s, Yard House and Taormina opened their doors for dine-in meals starting June 5 – these milestones are first steps to opening Hawaii’s local economy.

This storm will pass and as the world reopens, Outrigger stands ready to welcome guests to our island homes.  Thank you for being our partner in this voyage.

Jeff Wagoner
President & CEO, Outrigger Hospitality Group
Outrigger's Clean Commitment
To regain consumer confidence and help keep both hosts and guests safe at all Outrigger properties, we introduced Outrigger’s Clean Commitment. This platform was designed in consultation with healthcare leaders and developed with Ecolab – the global leader in hospitality cleaning, sanitizing programs and solutions.
It meets the American Hotel & Lodging Association (AHLA) ‘Stay Safe’ enhanced industry-wide hotel cleaning standards as well as the Hawaii Lodging & Tourism Association (HLTA) COVID-19 Health, Safety & Security Standards. Incorporating state-of-the-art technology, cleaning products and procedures in compliance with the latest COVID-19 regulations, the program applies to all areas of Outrigger operations, including: host training, social and physical distancing, surface cleaning and disinfecting, general housekeeping, maintenance and overall host and guest health.
World Oceans Month

June is World Oceans Month and under the umbrella of our OZONE Conservation Initiative our properties worldwide are celebrating. Even while our resorts in Fiji and Maldives have temporarily suspended operations – the hosts continue to care for our ocean, planting coral polyps and cleaning the beaches. Learn more about our OZONE initiative
Enjoy the New Video Tour of Waikiki Beachcomber by Outrigger
Click above to take a virtual journey inside Waikiki Beachcomber by Outrigger – a modern, lifestyle hotel located in the center of Waikiki. With its extensive $35 million renovation completed in 2019, this completely re-imagined 498-room hotel blends art and lifestyle, beach culture and the energy of Waikiki.
Book a future stay at Waikiki Beachcomber by Outrigger with the “Beaches and Brews” package in partnership with the on-property Maui Brewing Co. – Hawaii’s first and largest craft brewery. Guests will receive up to 20 percent off their stay of three nights or longer, along with a 32 oz. limited-edition reusable growler to fill with the award-winning craft beers from Maui Brewing Co. Not to mention, hotel guests will also receive other crafty specials, including two Craft Brew Flights, one Small Bites Appetizer and a Sweet-and-Savory Breakfast package, which can be redeemed anytime throughout the course of their stay.
Outrigger Expert Advisor- New Courses Coming Soon

Please follow us on our new Outrigger Expert Advisor LinkedIn page- Click here

Flexible Cancellation Policy
Outrigger aims to give partners peace of mind when they make bookings in uncertain times like these. Here is a full statement on Outrigger’s flexible booking and cancellation policy created in response to the COVID-19 situation.
New Agent Resources on Rejuvenated Outrigger Agent Facebook Page

The Outrigger Agent Facebook page has been reactivated with fresh content. Visit and hit ‘LIKE’ to help ensure that you’re in the know. Resources include access to video clips about Outrigger properties and links to a photo download library to use in your own promotions. Recently posted: 10 Reasons to choose Outrigger Koh Samui Beach Resort, a video tour of Outrigger Phuket Beach Resort, an offer for agents from Outrigger Fiji Beach Resort and much more.
The Latest Outrigger Offers For Travel Partners
Hawaii - Book your next Hawaii vacation at Outrigger with confidence - no cancellation charges on all offers, even on Advance Purchase.

SPECIAL OFFER: Save up to 25% AND Advance Purchase rate no longer requires full payment at the time of booking and is refundable (Discounts vary by property and dates)
BOOKING DATES:  Now thru December 1, 2020
TRAVEL DATES: Now thru June 30, 2021
  • Advance purchase pricing no longer requires full payment at time of reservation and is no longer non-refundable
  • Cancellation charges will be waived on any NEW bookings, so long as the cancellation is made at least 24 hours prior to arrival
  • Booking dates: Now thru December 1, 2020
  • Travel dates: Now thru June 30, 2021
        T&Cs apply to all of the above.  
        Further information:  
Castaway Island, Fiji - Book three nights and receive all meals. Book five nights, pay four, receive all meals. Offers on sale until 31 July 2020, travel until 31 March 2022.

Outrigger Fiji Beach Resort - Book four nights, receive 30% off + extras. Offers on sale until 31 July 2020, travel until 31 March 2022.

T&Cs, black out dates and full info on Fiji offers here.  Book with confidence details.
Did You Know?
  • Outrigger positions itself as The Pemier Beach Resort Brand in the World
  • Outrigger has 37 properties in five countries and is always located on warm tropical beach locations
  • Outrigger consistently receives high marks for being a family-friendly resort brand
  • In Hawaii, Outrigger has more than 400 two-bedroom suites and 50 three-bedroom units – perfect for family gatherings
  • World famous Duke’s restaurant in Waikiki is now reopened
Contact:  Worldwide (Toll free) 24 hrs    +1 303 369 7777
Chris Riccardi
Senior Vice President, Global Sales
Bob Froio
Director of Sales & Marketing 
North America
Cindy Cunningham
Global Account Manager
Geraldine Harvey
Global Account Manager 
Outrigger Expert Advisor   |  |  About Outrigger
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© 2020 Outrigger Hotels and Resorts
Outrigger Hotels and Resorts | 2375 Kuhio Ave. Honolulu, HI, 96815, United States

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